Welcome to Anvi Gold. By accessing, browsing, or using our website, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our website, services, and products. We recommend that you read them carefully before placing any order or using our platform.

1. Products & Services

Anvi Gold is engaged in the manufacturing and sale of FMCG (Fast-Moving Consumer Goods) products including liquid detergents, soaps, glass cleaners, toilet cleaners, woolen wash, handwash, and other household cleaning essentials. We strive to ensure that all products meet high standards of quality, hygiene, and safety. Product images and descriptions on the website are for reference purposes, and actual product packaging may vary slightly.

2. User Registration & Account

To place orders on our website, users may be required to create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials, including your username and password. Any activity conducted through your account will be considered your responsibility. Anvi Gold reserves the right to suspend or terminate accounts found to be involved in misuse, fraud, or suspicious activities.

3. Orders & Confirmation

Once you place an order, you will receive an order confirmation through email or other communication channels. Orders are processed only after confirmation and successful payment. We reserve the right to cancel or refuse any order due to reasons such as product unavailability, incorrect pricing, or suspicion of fraudulent transactions. In such cases, the amount paid will be refunded as per our refund policy.

4. Pricing & Payment

All prices displayed on the website are in Indian Rupees (₹) and are inclusive/exclusive of applicable taxes as mentioned. Prices are subject to change without prior notice. We accept only online payments through secure and trusted payment gateways. Orders will be processed only after successful payment confirmation. Anvi Gold does not store any sensitive payment details such as card numbers or banking information.

5. Shipping & Delivery

We aim to process and deliver all confirmed orders within 3 working days from the date of order confirmation. Delivery timelines may vary depending on your location, logistics availability, and unforeseen circumstances such as weather conditions or transportation delays. While we strive for timely delivery, Anvi Gold is not liable for delays caused by third-party courier services.

6. Returns & Refund Policy

At Anvi Gold, we maintain strict quality checks to ensure that our products reach you in perfect condition. However, in rare cases where a product has a defect or quality issue:

• The customer must report the issue within 48 hours of delivery
• Valid proof such as images or videos may be required for verification
• After verification, the product may be replaced or accepted for return
• If the customer prefers, a full refund will be processed

Refunds will be initiated through the original payment method within a reasonable timeframe after approval.

7. Use of Website

Users agree to use this website only for lawful purposes. Any attempt to harm, disrupt, or misuse the website, its services, or other users is strictly prohibited. Unauthorized access, data theft, or any malicious activity may result in legal action.

8. Intellectual Property

All content available on this website, including text, images, product descriptions, graphics, logos, and design elements, is the exclusive property of Anvi Gold. This content is protected under applicable intellectual property laws, and any unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

Anvi Gold shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Customers are advised to use products as per instructions provided on the packaging.

10. Changes to Terms

We reserve the right to update, modify, or revise these Terms & Conditions at any time without prior notice. Continued use of the website after changes implies acceptance of the updated terms.

11. Copyright & Trademark

All content available on this website, including but not limited to text, images, graphics, logos, product designs, and website layout, is the exclusive property of Anvi Gold and is protected under applicable copyright and intellectual property laws.

The name “Anvi Gold” its logo, and associated branding elements are trademarks of the company. Unauthorized use, reproduction, distribution, or modification of any content or trademarks without prior written permission is strictly prohibited.

Any misuse of our intellectual property may result in legal action as per applicable laws.

12. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please feel free to contact us through our official website or support channels.